Refund policy

We take immense pride in creating personalized handbags that are made to order, tailored specifically to your preferences. Due to the personalized nature of our products, we are unable to accept returns or exchanges.

However, we want every customer to be completely satisfied with their purchase. If you are unhappy with your order due to a defect, damage, wrong item, or printing quality issue, please contact our customer service immediately. Our policy lasts 72 hours since your delivery date

We believe in your happiness and trust your judgment. In order to make the refund process smooth and hassle-free, we do not require you to return the item(s) to us. Your satisfaction is our utmost priority, and we aim to provide exceptional customer service every step of the way.

Please note that in the event of a refund, any personalized items cannot be reused or resold. As a result, we kindly request that you consider your purchase carefully before placing your order.

If you have any questions or concerns about our return and refund policy, please do not hesitate to contact our dedicated customer service team. We are here to assist you and ensure that your Ankh Kouture experience is nothing short of extraordinary.

Thank you for choosing Ankh Kouture as your trusted companion for personalized handbags.